We carefully describe each bike, including their specifications along with tonnes of images. So if you wish to return it, you will need to pay the shipping and will only be refunded once we've checked it over.
All bikes are covered by a limited warranty for 1-year on all electrical elements. The warranty does not cover replaceable items which are vulnerable to wear and tear, such as, brakes, tyres, rims, grips, gears, seat, and levers. The issue must be reported within the 1 year period and provided it's a legit claim, we'll happily fix it for you. Please note any claims found not to be legitimate will be chargeable. All postage costs for the bike and repairs are bearable to the purchaser.